Owned web services providing retail vehicle search capabilities for web and mobile shopping experiences. Maintained and enhanced a business-critical, high-volume enterprise API and associated admin portal on a distributed Kanban product team practicing continuous improvement and delivery.
• Maintained high-availability, geo-redundant search infrastructure with 99.99% uptime through proactive monitoring and architectural resilience.
• Led APIM adoption initiative across program, building infrastructure-as-code solutions to enable self-service API management by multiple teams.
• Designed and deployed cloud architecture for next-generation web platform serving multiple teams across the program.
• Achieved $140K+ annual cost savings through infrastructure optimizations and right-sizing.
• Improved performance of critical path operations by 20x through algorithmic optimizations.
• Reduced API latency on bulk operations by 90% via strategic parallelization.
• Architected new lexical parsing algorithm enabling contextual matching and multi-candidate resolution, improving free-text search accuracy for customers.
• Designed and built an extensible reports system to audit search quality and background task results.
• Replatformed internal admin portal to align with team skillset, dramatically increasing development velocity.
• Contributed to organizational knowledge by authoring internal and external case studies and building shared packages used by multiple teams.
• Managed production incidents to minimize impact, using root cause analysis to implement long-term solutions.
• Built customer-facing search and vehicle reviews experiences in React, modernizing frontend architecture and implementing dynamic content placement.